To begin, let’s look at the creative problem-solving process. In this module, we will define “problem” and other situations that lend themselves to the creative problem-solving process. We will introduce the concept of solving problems using a creative process. The approach we use in this course includes six steps, which are also introduced in this module.
The Random House Unabridged Dictionary includes several definitions for the word “problem.” The definitions that we are most concerned with while learning about the creative problem-solving process are:
A problem can be defined as a scenario in which the current situation does not match the desired situation, or anytime actual performance does not match expectations. Other labels for a problem include challenges or opportunities, or any situation or circumstance for which there is room for improvement.
Creative problem solving has evolved since its inception in the 1950s. However, it is always a structured approach to finding and implementing solutions.
The creative problem-solving process involves creativity. The problem solvers come up with solutions that are innovative, rather than obtaining help to learn the answers or implementing standard procedures.
The creative problem-solving process is at work anytime you identify solutions that have value or that somehow improve a situation for someone.
The Creative Problem Solving Process uses six major steps to implement solutions to almost any kind of problem. The steps are: